View source for General Information

== About SOJI Electronics ==
SOJI Electronics is a Vietnam-based manufacturer specializing in industrial IoT sensors and telematics solutions. Our product portfolio focuses on fluid level monitoring, fleet management, and asset tracking for commercial and industrial applications.

* '''Company name:''' SOJI Electronics Co., Ltd.
* '''Headquarters:''' [Address], Vietnam
* '''Founded:''' [Year]
* '''Website:''' [https://www.sojielectronics.com www.sojielectronics.com]
* '''Email:''' info@sojielectronics.com

== Product Portfolio ==
Our product lines are designed for industrial-grade reliability and long-term deployment:

{| class="wikitable"
|-
! Product Line !! Description !! Primary Use Cases
|-
| [[LIGO Air|LIGO AIR]] || Ultrasonic fuel level sensor (cabled) || Fleet trucks, generators, fuel tanks
|-
| [[LIGO Pro|LIGO PRO]] || Industrial fuel level sensor (cabled, ATEX-ready) || Hazardous environments, mining, marine
|-
| [[LIGO Pro BLE|LIGO PRO BLE]] || Wireless BLE fuel sensor || Remote tanks, retrofit installations
|-
| [[Accessories]] || Cables, mounting kits, antennas || Installation support
|-
| [[Software & Applications]] || Configuration tools, mobile apps, cloud platform || Setup, monitoring, integration
|}

== Documentation Structure ==
This wiki follows the [https://www.iso.org/standard/71620.html IEC/IEEE 82079-1:2019] standard for product information. Each product has these standard documents:

* '''Datasheet''' — Technical specifications, electrical/mechanical parameters
* '''User Guide''' — Installation, operation, troubleshooting, maintenance
* '''Configuration''' — Software/parameter setup
* '''Firmware Changelog''' — Version history and release notes
* '''Product Change Notifications (PCN)''' — Per JEDEC JESD46 standard
* '''Video''' — Visual installation and operation guides

== Quality & Compliance Standards ==
SOJI Electronics products are designed, manufactured, and tested in accordance with the following international standards:

=== Management System ===
* '''ISO 9001:2015''' — Quality Management System
* '''ISO 14001:2015''' — Environmental Management System (in progress)

=== Product Safety & EMC ===
* '''IEC 61010-1''' — Safety requirements for measurement, control, and laboratory equipment
* '''IEC 61326-1''' — EMC requirements for measurement equipment
* '''EN 55032 / EN 55035''' — EMC emission and immunity (residential, commercial, industrial)

=== Environmental ===
* '''IEC 60068-2-x series''' — Environmental testing (vibration, shock, temperature, humidity)
* '''IEC 60529''' — Ingress Protection (IP) ratings
* '''RoHS 3 (Directive 2015/863/EU)''' — Restriction of Hazardous Substances
* '''REACH (EC 1907/2006)''' — Registration, Evaluation, Authorization of Chemicals
* '''WEEE (Directive 2012/19/EU)''' — Waste Electrical and Electronic Equipment

=== Wireless (BLE products) ===
* '''Bluetooth SIG QDID''' — Qualified Design Identification
* '''ETSI EN 300 328''' — Wideband transmission systems (2.4 GHz)
* '''FCC Part 15''' — Radio frequency devices (US)
* '''IC RSS-247''' — Radio standards (Canada)

== Regional Certifications ==
{| class="wikitable"
|-
! Region !! Certifications
|-
| European Union (EU) || CE marking (RED, EMCD, RoHS, REACH), DoC available per product
|-
| United States (US) || FCC Part 15 Subpart C
|-
| Canada || ISED IC certification
|-
| Vietnam || MIC (Ministry of Information and Communications) Type Approval
|-
| Other regions || Available upon request
|}

Declaration of Conformity (DoC) documents are available for download on each product page or via [mailto:compliance@sojielectronics.com compliance@sojielectronics.com].

== Documentation Versioning ==
* All technical documents follow [https://semver.org Semantic Versioning] (MAJOR.MINOR.PATCH)
* Major revisions are issued via [[Product Change Notification|PCN]] per JEDEC JESD46
* Minor revisions are noted in each document's Revision History section
* Latest version is always available on this wiki

== Support & Service ==
{| class="wikitable"
|-
! Channel !! Contact !! Response Time
|-
| Technical Support || [mailto:support@sojielectronics.com support@sojielectronics.com] || 1 business day
|-
| Sales || [mailto:sales@sojielectronics.com sales@sojielectronics.com] || 1 business day
|-
| Compliance & Certifications || [mailto:compliance@sojielectronics.com compliance@sojielectronics.com] || 3 business days
|-
| Quality / RMA || [mailto:quality@sojielectronics.com quality@sojielectronics.com] || 1 business day
|-
| General Inquiries || [mailto:info@sojielectronics.com info@sojielectronics.com] || 2 business days
|}

'''Service hours:''' Monday–Friday, 08:00–17:00 GMT+7 (excluding Vietnamese public holidays)

== Warranty ==
* '''Standard warranty:''' 2 years from date of shipment
* '''Extended warranty:''' Available upon request at time of purchase
* '''Warranty terms:''' See [[Warranty Terms and Conditions]]

== Software Licensing ==
* '''Firmware:''' Proprietary, included with hardware purchase, subject to End-User License Agreement ([[EULA]])
* '''Configuration tools:''' Free download, proprietary license
* '''Mobile apps:''' Free on Google Play / Apple App Store
* '''SDK / API:''' Available under NDA for integration partners

== Privacy & Data Protection ==
SOJI Electronics complies with applicable data protection laws:

* '''GDPR (EU)''' — General Data Protection Regulation
* '''Vietnam PDPL''' — Personal Data Protection Law (Decree 13/2023/NĐ-CP)

Our products are designed with privacy-by-design principles. Telemetry data collected by devices is owned by the customer and is not shared with third parties without explicit consent.

Full Privacy Policy: [[Privacy Policy]]

== Intellectual Property ==
* '''Trademarks:''' "SOJI", "LIGO" and product designations are trademarks of SOJI Electronics Co., Ltd.
* '''Bluetooth®''' — The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
* '''Other trademarks''' — All other trademarks are the property of their respective owners.
* '''Patents:''' Patents pending in multiple jurisdictions
* '''Copyright:''' © {{CURRENTYEAR}} SOJI Electronics Co., Ltd. All rights reserved.

== Documentation Conventions ==
Throughout this wiki, the following notation conventions are used per IEC/IEEE 82079-1:

{| class="wikitable"
|-
! Symbol/Style !! Meaning
|-
| {{Danger|This is a danger callout}} || ''Imminent hazard, could result in death or serious injury''
|-
| {{Warning|This is a warning callout}} || ''Potential hazard, could result in injury''
|-
| {{Caution|This is a caution callout}} || ''Potential hazard, could result in equipment damage''
|-
| {{Notice|This is a notice callout}} || ''Important information, no hazard''
|-
| <code>monospace</code> || Command, code, or parameter value
|-
| '''Bold''' || Button, menu, UI element
|-
| ''Italic'' || Variable, placeholder, emphasis
|-
| [[Link]] || Cross-reference to another page in this wiki
|}

== Glossary & Acronyms ==
{| class="wikitable sortable"
|-
! Term !! Definition
|-
| BLE || Bluetooth Low Energy (Bluetooth 4.0+)
|-
| CRC || Cyclic Redundancy Check (data integrity)
|-
| EMC || Electromagnetic Compatibility
|-
| EMI || Electromagnetic Interference
|-
| EOL || End-of-Life (product lifecycle stage)
|-
| FCC || Federal Communications Commission (US regulatory)
|-
| IP rating || Ingress Protection rating per IEC 60529
|-
| MCU || Microcontroller Unit
|-
| OTA || Over-the-Air (firmware update method)
|-
| PCN || Product Change Notification
|-
| PoE || Power over Ethernet
|-
| QDID || Qualified Design ID (Bluetooth)
|-
| REACH || Registration, Evaluation, Authorization of Chemicals (EU)
|-
| RoHS || Restriction of Hazardous Substances
|-
| RTC || Real-Time Clock
|-
| SDK || Software Development Kit
|-
| SemVer || Semantic Versioning (MAJOR.MINOR.PATCH)
|-
| SKU || Stock Keeping Unit (product part number)
|-
| SMT || Surface Mount Technology
|-
| WEEE || Waste Electrical and Electronic Equipment
|}

== References ==
Standards and specifications referenced in this wiki:

=== International Standards ===
* IEC/IEEE 82079-1:2019 — Preparation of information for use (Product information)
* ISO 9001:2015 — Quality management systems
* IEC 60068 series — Environmental testing
* IEC 60529 — Ingress Protection ratings
* IEC 61010-1 — Safety requirements for electrical equipment
* IEC 61326-1 — EMC for measurement equipment
* ANSI Z535.6 — Product safety information

=== Industry Standards ===
* JEDEC JESD46 — Customer Notification of Product/Process Changes
* SemVer 2.0.0 — Semantic Versioning
* Keep a Changelog 1.1.0 — Changelog format
* Bluetooth Core Specification 5.x

=== Regulatory ===
* EU Directive 2014/53/EU (RED) — Radio Equipment Directive
* EU Directive 2014/30/EU (EMCD) — Electromagnetic Compatibility
* EU Directive 2015/863/EU — RoHS 3
* EU Regulation 1907/2006 — REACH
* EU Regulation 2016/679 — GDPR
* US FCC 47 CFR Part 15
* Canada ISED RSS-247

== Document Information ==
{| class="wikitable"
|-
! Field !! Value
|-
| Document name || General Information
|-
| Wiki version || 1.0
|-
| Last reviewed || {{CURRENTYEAR}}-{{CURRENTMONTH}}-{{CURRENTDAY2}}
|-
| Document owner || Documentation Team, SOJI Electronics
|-
| Review cycle || Annual or upon major change
|}


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