Jump to content

General Information: Difference between revisions

From SOJI ELECTRONICS
[checked revision][checked revision]
Newer edit →
Admin (talk | contribs)
Bureaucrats, Interface administrators, Administrators
1,182 edits
VisualWikitext
Created page with "General Information Category:Main Page"
 
No edit summary
Line 1: Line 1:
General Information
== About SOJI Electronics ==
SOJI Electronics is a Vietnam-based manufacturer specializing in industrial IoT sensors and telematics solutions. Our product portfolio focuses on fluid level monitoring, fleet management, and asset tracking for commercial and industrial applications.


* '''Company name:''' SOJI Electronics Co., Ltd.
* '''Headquarters:''' [Address], Vietnam
* '''Founded:''' [Year]
* '''Website:''' [https://www.sojielectronics.com www.sojielectronics.com]
* '''Email:''' info@sojielectronics.com


== Product Portfolio ==
Our product lines are designed for industrial-grade reliability and long-term deployment:
{| class="wikitable"
|-
! Product Line !! Description !! Primary Use Cases
|-
| [[LIGO Air|LIGO AIR]] || Ultrasonic fuel level sensor (cabled) || Fleet trucks, generators, fuel tanks
|-
| [[LIGO Pro|LIGO PRO]] || Industrial fuel level sensor (cabled, ATEX-ready) || Hazardous environments, mining, marine
|-
| [[LIGO Pro BLE|LIGO PRO BLE]] || Wireless BLE fuel sensor || Remote tanks, retrofit installations
|-
| [[Accessories]] || Cables, mounting kits, antennas || Installation support
|-
| [[Software & Applications]] || Configuration tools, mobile apps, cloud platform || Setup, monitoring, integration
|}
== Documentation Structure ==
This wiki follows the [https://www.iso.org/standard/71620.html IEC/IEEE 82079-1:2019] standard for product information. Each product has these standard documents:
* '''Datasheet''' — Technical specifications, electrical/mechanical parameters
* '''User Guide''' — Installation, operation, troubleshooting, maintenance
* '''Configuration''' — Software/parameter setup
* '''Firmware Changelog''' — Version history and release notes
* '''Product Change Notifications (PCN)''' — Per JEDEC JESD46 standard
* '''Video''' — Visual installation and operation guides
== Quality & Compliance Standards ==
SOJI Electronics products are designed, manufactured, and tested in accordance with the following international standards:
=== Management System ===
* '''ISO 9001:2015''' — Quality Management System
* '''ISO 14001:2015''' — Environmental Management System (in progress)
=== Product Safety & EMC ===
* '''IEC 61010-1''' — Safety requirements for measurement, control, and laboratory equipment
* '''IEC 61326-1''' — EMC requirements for measurement equipment
* '''EN 55032 / EN 55035''' — EMC emission and immunity (residential, commercial, industrial)
=== Environmental ===
* '''IEC 60068-2-x series''' — Environmental testing (vibration, shock, temperature, humidity)
* '''IEC 60529''' — Ingress Protection (IP) ratings
* '''RoHS 3 (Directive 2015/863/EU)''' — Restriction of Hazardous Substances
* '''REACH (EC 1907/2006)''' — Registration, Evaluation, Authorization of Chemicals
* '''WEEE (Directive 2012/19/EU)''' — Waste Electrical and Electronic Equipment
=== Wireless (BLE products) ===
* '''Bluetooth SIG QDID''' — Qualified Design Identification
* '''ETSI EN 300 328''' — Wideband transmission systems (2.4 GHz)
* '''FCC Part 15''' — Radio frequency devices (US)
* '''IC RSS-247''' — Radio standards (Canada)
== Regional Certifications ==
{| class="wikitable"
|-
! Region !! Certifications
|-
| European Union (EU) || CE marking (RED, EMCD, RoHS, REACH), DoC available per product
|-
| United States (US) || FCC Part 15 Subpart C
|-
| Canada || ISED IC certification
|-
| Vietnam || MIC (Ministry of Information and Communications) Type Approval
|-
| Other regions || Available upon request
|}
Declaration of Conformity (DoC) documents are available for download on each product page or via [mailto:compliance@sojielectronics.com compliance@sojielectronics.com].
== Documentation Versioning ==
* All technical documents follow [https://semver.org Semantic Versioning] (MAJOR.MINOR.PATCH)
* Major revisions are issued via [[Product Change Notification|PCN]] per JEDEC JESD46
* Minor revisions are noted in each document's Revision History section
* Latest version is always available on this wiki
== Support & Service ==
{| class="wikitable"
|-
! Channel !! Contact !! Response Time
|-
| Technical Support || [mailto:support@sojielectronics.com support@sojielectronics.com] || 1 business day
|-
| Sales || [mailto:sales@sojielectronics.com sales@sojielectronics.com] || 1 business day
|-
| Compliance & Certifications || [mailto:compliance@sojielectronics.com compliance@sojielectronics.com] || 3 business days
|-
| Quality / RMA || [mailto:quality@sojielectronics.com quality@sojielectronics.com] || 1 business day
|-
| General Inquiries || [mailto:info@sojielectronics.com info@sojielectronics.com] || 2 business days
|}
'''Service hours:''' Monday–Friday, 08:00–17:00 GMT+7 (excluding Vietnamese public holidays)
== Warranty ==
* '''Standard warranty:''' 2 years from date of shipment
* '''Extended warranty:''' Available upon request at time of purchase
* '''Warranty terms:''' See [[Warranty Terms and Conditions]]
== Software Licensing ==
* '''Firmware:''' Proprietary, included with hardware purchase, subject to End-User License Agreement ([[EULA]])
* '''Configuration tools:''' Free download, proprietary license
* '''Mobile apps:''' Free on Google Play / Apple App Store
* '''SDK / API:''' Available under NDA for integration partners
== Privacy & Data Protection ==
SOJI Electronics complies with applicable data protection laws:
* '''GDPR (EU)''' — General Data Protection Regulation
* '''Vietnam PDPL''' — Personal Data Protection Law (Decree 13/2023/NĐ-CP)
Our products are designed with privacy-by-design principles. Telemetry data collected by devices is owned by the customer and is not shared with third parties without explicit consent.
Full Privacy Policy: [[Privacy Policy]]
== Intellectual Property ==
* '''Trademarks:''' "SOJI", "LIGO" and product designations are trademarks of SOJI Electronics Co., Ltd.
* '''Bluetooth®''' — The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
* '''Other trademarks''' — All other trademarks are the property of their respective owners.
* '''Patents:''' Patents pending in multiple jurisdictions
* '''Copyright:''' © {{CURRENTYEAR}} SOJI Electronics Co., Ltd. All rights reserved.
== Documentation Conventions ==
Throughout this wiki, the following notation conventions are used per IEC/IEEE 82079-1:
{| class="wikitable"
|-
! Symbol/Style !! Meaning
|-
| {{Danger|This is a danger callout}} || ''Imminent hazard, could result in death or serious injury''
|-
| {{Warning|This is a warning callout}} || ''Potential hazard, could result in injury''
|-
| {{Caution|This is a caution callout}} || ''Potential hazard, could result in equipment damage''
|-
| {{Notice|This is a notice callout}} || ''Important information, no hazard''
|-
| <code>monospace</code> || Command, code, or parameter value
|-
| '''Bold''' || Button, menu, UI element
|-
| ''Italic'' || Variable, placeholder, emphasis
|-
| [[Link]] || Cross-reference to another page in this wiki
|}
== Glossary & Acronyms ==
{| class="wikitable sortable"
|-
! Term !! Definition
|-
| BLE || Bluetooth Low Energy (Bluetooth 4.0+)
|-
| CRC || Cyclic Redundancy Check (data integrity)
|-
| EMC || Electromagnetic Compatibility
|-
| EMI || Electromagnetic Interference
|-
| EOL || End-of-Life (product lifecycle stage)
|-
| FCC || Federal Communications Commission (US regulatory)
|-
| IP rating || Ingress Protection rating per IEC 60529
|-
| MCU || Microcontroller Unit
|-
| OTA || Over-the-Air (firmware update method)
|-
| PCN || Product Change Notification
|-
| PoE || Power over Ethernet
|-
| QDID || Qualified Design ID (Bluetooth)
|-
| REACH || Registration, Evaluation, Authorization of Chemicals (EU)
|-
| RoHS || Restriction of Hazardous Substances
|-
| RTC || Real-Time Clock
|-
| SDK || Software Development Kit
|-
| SemVer || Semantic Versioning (MAJOR.MINOR.PATCH)
|-
| SKU || Stock Keeping Unit (product part number)
|-
| SMT || Surface Mount Technology
|-
| WEEE || Waste Electrical and Electronic Equipment
|}
== References ==
Standards and specifications referenced in this wiki:
=== International Standards ===
* IEC/IEEE 82079-1:2019 — Preparation of information for use (Product information)
* ISO 9001:2015 — Quality management systems
* IEC 60068 series — Environmental testing
* IEC 60529 — Ingress Protection ratings
* IEC 61010-1 — Safety requirements for electrical equipment
* IEC 61326-1 — EMC for measurement equipment
* ANSI Z535.6 — Product safety information
=== Industry Standards ===
* JEDEC JESD46 — Customer Notification of Product/Process Changes
* SemVer 2.0.0 — Semantic Versioning
* Keep a Changelog 1.1.0 — Changelog format
* Bluetooth Core Specification 5.x
=== Regulatory ===
* EU Directive 2014/53/EU (RED) — Radio Equipment Directive
* EU Directive 2014/30/EU (EMCD) — Electromagnetic Compatibility
* EU Directive 2015/863/EU — RoHS 3
* EU Regulation 1907/2006 — REACH
* EU Regulation 2016/679 — GDPR
* US FCC 47 CFR Part 15
* Canada ISED RSS-247
== Document Information ==
{| class="wikitable"
|-
! Field !! Value
|-
| Document name || General Information
|-
| Wiki version || 1.0
|-
| Last reviewed || {{CURRENTYEAR}}-{{CURRENTMONTH}}-{{CURRENTDAY2}}
|-
| Document owner || Documentation Team, SOJI Electronics
|-
| Review cycle || Annual or upon major change
|}




[[Category:Main Page]]
[[Category:Main Page]]

Revision as of 06:46, 15 May 2026

About SOJI Electronics

SOJI Electronics is a Vietnam-based manufacturer specializing in industrial IoT sensors and telematics solutions. Our product portfolio focuses on fluid level monitoring, fleet management, and asset tracking for commercial and industrial applications.

  • Company name: SOJI Electronics Co., Ltd.
  • Headquarters: [Address], Vietnam
  • Founded: [Year]
  • Website: www.sojielectronics.com
  • Email: info@sojielectronics.com

Product Portfolio

Our product lines are designed for industrial-grade reliability and long-term deployment:

Product Line Description Primary Use Cases
LIGO AIR Ultrasonic fuel level sensor (cabled) Fleet trucks, generators, fuel tanks
LIGO PRO Industrial fuel level sensor (cabled, ATEX-ready) Hazardous environments, mining, marine
LIGO PRO BLE Wireless BLE fuel sensor Remote tanks, retrofit installations
Accessories Cables, mounting kits, antennas Installation support
Software & Applications Configuration tools, mobile apps, cloud platform Setup, monitoring, integration

Documentation Structure

This wiki follows the IEC/IEEE 82079-1:2019 standard for product information. Each product has these standard documents:

  • Datasheet — Technical specifications, electrical/mechanical parameters
  • User Guide — Installation, operation, troubleshooting, maintenance
  • Configuration — Software/parameter setup
  • Firmware Changelog — Version history and release notes
  • Product Change Notifications (PCN) — Per JEDEC JESD46 standard
  • Video — Visual installation and operation guides

Quality & Compliance Standards

SOJI Electronics products are designed, manufactured, and tested in accordance with the following international standards:

Management System

  • ISO 9001:2015 — Quality Management System
  • ISO 14001:2015 — Environmental Management System (in progress)

Product Safety & EMC

  • IEC 61010-1 — Safety requirements for measurement, control, and laboratory equipment
  • IEC 61326-1 — EMC requirements for measurement equipment
  • EN 55032 / EN 55035 — EMC emission and immunity (residential, commercial, industrial)

Environmental

  • IEC 60068-2-x series — Environmental testing (vibration, shock, temperature, humidity)
  • IEC 60529 — Ingress Protection (IP) ratings
  • RoHS 3 (Directive 2015/863/EU) — Restriction of Hazardous Substances
  • REACH (EC 1907/2006) — Registration, Evaluation, Authorization of Chemicals
  • WEEE (Directive 2012/19/EU) — Waste Electrical and Electronic Equipment

Wireless (BLE products)

  • Bluetooth SIG QDID — Qualified Design Identification
  • ETSI EN 300 328 — Wideband transmission systems (2.4 GHz)
  • FCC Part 15 — Radio frequency devices (US)
  • IC RSS-247 — Radio standards (Canada)

Regional Certifications

Region Certifications
European Union (EU) CE marking (RED, EMCD, RoHS, REACH), DoC available per product
United States (US) FCC Part 15 Subpart C
Canada ISED IC certification
Vietnam MIC (Ministry of Information and Communications) Type Approval
Other regions Available upon request

Declaration of Conformity (DoC) documents are available for download on each product page or via compliance@sojielectronics.com.

Documentation Versioning

  • All technical documents follow Semantic Versioning (MAJOR.MINOR.PATCH)
  • Major revisions are issued via PCN per JEDEC JESD46
  • Minor revisions are noted in each document's Revision History section
  • Latest version is always available on this wiki

Support & Service

Channel Contact Response Time
Technical Support support@sojielectronics.com 1 business day
Sales sales@sojielectronics.com 1 business day
Compliance & Certifications compliance@sojielectronics.com 3 business days
Quality / RMA quality@sojielectronics.com 1 business day
General Inquiries info@sojielectronics.com 2 business days

Service hours: Monday–Friday, 08:00–17:00 GMT+7 (excluding Vietnamese public holidays)

Warranty

  • Standard warranty: 2 years from date of shipment
  • Extended warranty: Available upon request at time of purchase
  • Warranty terms: See Warranty Terms and Conditions

Software Licensing

  • Firmware: Proprietary, included with hardware purchase, subject to End-User License Agreement (EULA)
  • Configuration tools: Free download, proprietary license
  • Mobile apps: Free on Google Play / Apple App Store
  • SDK / API: Available under NDA for integration partners

Privacy & Data Protection

SOJI Electronics complies with applicable data protection laws:

  • GDPR (EU) — General Data Protection Regulation
  • Vietnam PDPL — Personal Data Protection Law (Decree 13/2023/NĐ-CP)

Our products are designed with privacy-by-design principles. Telemetry data collected by devices is owned by the customer and is not shared with third parties without explicit consent.

Full Privacy Policy: Privacy Policy

Intellectual Property

  • Trademarks: "SOJI", "LIGO" and product designations are trademarks of SOJI Electronics Co., Ltd.
  • Bluetooth® — The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
  • Other trademarks — All other trademarks are the property of their respective owners.
  • Patents: Patents pending in multiple jurisdictions
  • Copyright: © 2026 SOJI Electronics Co., Ltd. All rights reserved.

Documentation Conventions

Throughout this wiki, the following notation conventions are used per IEC/IEEE 82079-1:

Symbol/Style Meaning
⚠️ DANGER —
|| Imminent hazard, could result in death or serious injury
⚠️ WARNING —
|| Potential hazard, could result in injury
⚠️ CAUTION —
|| Potential hazard, could result in equipment damage
ℹ️ NOTICE —
|| Important information, no hazard
monospace Command, code, or parameter value
Bold Button, menu, UI element
Italic Variable, placeholder, emphasis
Link Cross-reference to another page in this wiki

Glossary & Acronyms

Term Definition
BLE Bluetooth Low Energy (Bluetooth 4.0+)
CRC Cyclic Redundancy Check (data integrity)
EMC Electromagnetic Compatibility
EMI Electromagnetic Interference
EOL End-of-Life (product lifecycle stage)
FCC Federal Communications Commission (US regulatory)
IP rating Ingress Protection rating per IEC 60529
MCU Microcontroller Unit
OTA Over-the-Air (firmware update method)
PCN Product Change Notification
PoE Power over Ethernet
QDID Qualified Design ID (Bluetooth)
REACH Registration, Evaluation, Authorization of Chemicals (EU)
RoHS Restriction of Hazardous Substances
RTC Real-Time Clock
SDK Software Development Kit
SemVer Semantic Versioning (MAJOR.MINOR.PATCH)
SKU Stock Keeping Unit (product part number)
SMT Surface Mount Technology
WEEE Waste Electrical and Electronic Equipment

References

Standards and specifications referenced in this wiki:

International Standards

  • IEC/IEEE 82079-1:2019 — Preparation of information for use (Product information)
  • ISO 9001:2015 — Quality management systems
  • IEC 60068 series — Environmental testing
  • IEC 60529 — Ingress Protection ratings
  • IEC 61010-1 — Safety requirements for electrical equipment
  • IEC 61326-1 — EMC for measurement equipment
  • ANSI Z535.6 — Product safety information

Industry Standards

  • JEDEC JESD46 — Customer Notification of Product/Process Changes
  • SemVer 2.0.0 — Semantic Versioning
  • Keep a Changelog 1.1.0 — Changelog format
  • Bluetooth Core Specification 5.x

Regulatory

  • EU Directive 2014/53/EU (RED) — Radio Equipment Directive
  • EU Directive 2014/30/EU (EMCD) — Electromagnetic Compatibility
  • EU Directive 2015/863/EU — RoHS 3
  • EU Regulation 1907/2006 — REACH
  • EU Regulation 2016/679 — GDPR
  • US FCC 47 CFR Part 15
  • Canada ISED RSS-247

Document Information

Field Value
Document name General Information
Wiki version 1.0
Last reviewed 2026-05-25
Document owner Documentation Team, SOJI Electronics
Review cycle Annual or upon major change
SOJI Electronics
Retrieved from "https://wiki.sojielectronics.com/index.php?title=General_Information&oldid=613"